Embroidered Christmas Pug Sweatshirt, Cute Pug Dog Sleigh Tree Crewneck, Funny Dog Lover Xmas Sweater, Grey Holiday Gift
𝑷𝑹𝑶𝑫𝑼𝑪𝑻 𝑨𝑵𝑫 𝑩𝑹𝑨𝑵𝑫 𝑫𝑬𝑻𝑨𝑰𝑳𝑺: 🎈 Unisex & Classic fit SWEATSHIRT/HOODIE: - 9.5 oz., 65% ring spun cotton, 35% polyester - Quantitative: 280gsm T-SHIRT: - 100% cotton If you need help choosing a product or want to check specific delivery timelines, feel free to message us anytime! 𝑶𝑹𝑫𝑬𝑹 𝑮𝑼𝑰𝑫𝑬: 🌼𝐒𝐭𝐞𝐩 𝟏: Click and select from the list to explore more details about the product, including size, color, and customization options. 🌼𝐒𝐭𝐞𝐩 𝟐: Review your cart to ensure the correct item and quantity, then click the "Proceed to Checkout" button. 🌼𝐒𝐭𝐞𝐩 𝟑: Enter the shipping address information and provide any personalization details in the designated box. 🌼𝐒𝐭𝐞𝐩 𝟒: Click the "Place Order" button to complete your purchase. (Add twice to cart for two products) 𝐏𝐥𝐞𝐚𝐬𝐞 𝐧𝐨𝐭𝐞! 𝐘𝐨𝐮𝐫 𝐨𝐫𝐝𝐞𝐫 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐝 𝐚𝐧𝐝 𝐬𝐡𝐢𝐩𝐩𝐞𝐝 𝐚𝐟𝐭𝐞𝐫 𝐚𝐥𝐥 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐫𝐞𝐪𝐮𝐞𝐬𝐭𝐬 𝐡𝐚𝐯𝐞 𝐛𝐞𝐞𝐧 𝐚𝐝𝐝𝐫𝐞𝐬𝐬𝐞𝐝, 𝐬𝐮𝐜𝐡 𝐚𝐬 𝐝𝐞𝐬𝐢𝐠𝐧 𝐞𝐝𝐢𝐭𝐬, 𝐩𝐡𝐨𝐭𝐨 𝐫𝐞𝐩𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭𝐬, 𝐜𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬, 𝐚𝐧𝐝 𝐭𝐞𝐱𝐭 𝐦𝐨𝐝𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬. 𝑷𝑬𝑹𝑺𝑶𝑵𝑨𝑳𝑰𝒁𝑬𝑫 𝑮𝑼𝑰𝑫𝑬: Custom Sweatshirts (no hood), Hoodies (with hood and Pouch pocket) typically offer four embroidery positions: 🎈 On the chest: Left chest (above the heart), right and middle chest 🎈 On the sleeve: Left or right sleeve (customizing both sides incurs an additional charge for one side) 🎈 On the back of the shirt: In the middle, or in the hood for hoodies. 🎈 Collar: Left, right, and center collar. To embroider any of these positions, please place your order and indicate your preferences in the 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞𝐝 𝐛𝐨𝐱 or via an 𝐄𝐭𝐬𝐲 𝐦𝐞𝐬𝐬𝐚𝐠𝐞. You can select the embroidery thread color and embroidery icon, and if a specific color or icon is not available, you can send it to us through a message. 𝑵𝑶𝑻𝑬𝑺 𝑾𝑯𝑬𝑵 𝑷𝑼𝑹𝑪𝑯𝑨𝑺𝑰𝑵𝑮: 🎈 For custom products, ensure clear and sharp images or follow the provided image instructions. 🎈 If we have already created a design but you wish to change it to another design, an additional fee of $5 will apply. 🎈 In the event that you decide to cancel your order after we have created a design, a partial refund of 70% of the total order will be issued. 🎈 We accept order cancellations within a 6-hour window from the time of purchase. 🎈 For APO addresses, additional shipping costs will be incurred. Please contact us before placing your order to confirm the cost. 𝑶𝑹𝑫𝑬𝑹 𝑺𝑼𝑷𝑷𝑶𝑹𝑻: 🌼 For frequently asked questions during and after the ordering process, refer to our helpful resources. 🌼 Messaging is free, and we are always available to answer your questions. 🌼 We accept resend or refund for wrong embroidery, embroidery errors, and wrong sizes caused by our store. 🌼 In case of missing parts in the embroidery order or incorrect shirt design, a refund of 10% to 50% will be provided. 🌼 If you provide an incorrect or incomplete shipping address and the package is returned to us or lost in transit, we are not responsible for reshipping or refunding the order. Please double-check your address carefully before placing your order. We are unable to offer replacements or refunds for orders with incorrect shipping information provided by the customer. 𝗧𝗛𝗔𝗡𝗞 𝗬𝗢𝗨 𝗙𝗢𝗥 𝗬𝗢𝗨𝗥 𝗢𝗥𝗗𝗘𝗥!
Order Processing: Your order will be ready to ship within 1-3 business days.
Fast Delivery: Once shipped, expect your package to arrive within 3-7 days (US orders).
RETURN POLICY
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND or EXCHANGE it for another style within 60 days of receiving your order.
Merchandise must be returned within 30 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all original tags attached.
Except for quality issues, special products Clearance sale are not participating in the return policy. If your order has been paid through Store Credit or Coupon code only, please note that all products will become Final Sale or Clearance Sale and not eligible for return or refund.
Customers may begin the return process by contacting us at touch@dopeskillbrand.com
RETURNS/EXCHANGES
You can return your product for store credit, a different product, or a refund to the original payment method. The original shipping cost (if any) is non-refundable, in most cases.
Please note that we do not provide a shipping label on returns.
To begin your return or exchange, please contact us at touch@dopeskillbrand.com
To return or exchange an item please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Mail your return to address provided to you via email.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
REFUNDS
The tracking number is required once you send it back. Otherwise, the order will lose the refund service.
Refunds will be processed within approximately 5 to 7 business days after we receive your return.
The shipping back charges are non-refundable.
Import duties/taxes and customs fees are non-refundable.
Except for quality issues, special merchandise does not participate in the return policy.
Please note that store credits cannot be redeemed for cash. In addition, if your order is purchased through store credits offered from a previous return, the order is not eligible for free return.
Thank you for your understanding and continued support. We love, and appreciate each and every one of you.